Privacy Policy

1. Who We Are

Graphix Book is an ebook design studio operating at 97 Newkirk Street, Jersey City, NJ 07306, USA. We can be reached at graphixbook110@gmail.com or +1 (908)-705-0344.

For the purposes of applicable data protection laws, Graphix Book is the "data controller" of your personal information.

2. Information We Collect

2.1 Information You Provide Directly

• Contact information: Name, email address, phone number (if provided).
• Project information: Book title, genre, word count, vision descriptions, style preferences.
• Manuscripts and creative materials: Files, documents, images, and other content you submit for design work.
• Payment information: Processed securely through third-party payment processors. We do not store card numbers on our servers.
• Communications: Emails, messages, and feedback you send us.

2.2 Information Collected Automatically

• Log data: IP address, browser type, pages visited, and time of visit when you use our website.
• Cookies: Small data files stored on your device to improve site functionality. See Section 7 for details.

3. How We Use Your Information

We use your personal information exclusively to:

• Respond to your project inquiries and provide quotes.
• Deliver ebook design services and communicate about your project.
• Send order confirmations, invoices, and project updates.
• Process payments securely through third-party processors.
• Improve our website and service quality through aggregate analytics.
• Comply with legal obligations.

We do not use your information for unsolicited marketing emails, third-party advertising, or data profiling.

4. Data Sharing & Third Parties

We do not sell or share your personal data with third parties for their marketing purposes. We may share data only in these limited circumstances:

• Payment Processors: PayPal, Stripe, or other processors to handle transactions securely.
• Email Services: Google Workspace / Gmail for business communications.
• Legal Compliance: When required by law, court order, or to protect our legal rights.

All third-party service providers are contractually required to protect your data and may not use it for any other purpose.

5. Data Retention

We retain your personal data only as long as necessary:

• Project files and communications: 3 years after project completion, then securely deleted.
• Invoices and financial records: 7 years as required by U.S. tax law.
• Manuscripts and creative materials: Deleted within 90 days of final delivery unless you request otherwise.
• Website analytics: Aggregated data only, retained indefinitely.

You may request deletion of your data at any time (subject to our legal retention obligations) by emailing graphixbook110@gmail.com.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data (subject to legal retention requirements).
• Portability: Request your data in a portable, machine-readable format.
• Objection: Object to certain uses of your data.

To exercise any of these rights, email us at graphixbook110@gmail.com. We will respond within 30 days.

7. Cookies

Our website uses minimal cookies necessary for basic functionality:

• Session cookies: Temporary cookies that expire when you close your browser. Used for form submission state.
• Preference cookies: Remember your preferences such as dismissed banners.

We do not use tracking cookies or third-party advertising cookies. You can disable cookies in your browser settings, though this may affect some site functionality.

8. Data Security

We take the security of your data seriously and implement appropriate technical and organizational measures including:

• HTTPS/SSL encryption on all data transmitted to and from our website.
• Secure, password-protected email and file storage.
• Limited access to client data on a need-to-know basis.
• Regular review of our data handling practices.

No system is 100% secure. In the unlikely event of a data breach affecting your personal information, we will notify you within 72 hours of becoming aware of it.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately at graphixbook110@gmail.com.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. We encourage you to review this page periodically.

For questions or concerns about this policy, contact us at:

• 📧 graphixbook110@gmail.com
• 📞 +1 (908)-705-0344
• 📍 97 Newkirk Street, Jersey City, NJ 07306